1. DETAILED DESCRIPTION OF GOODS AND/OR SERVICES
Bangi Afrika Herb House (Pty) Ltd is a business in the online natural health industry that sells products in-store and online.
2. DELIVERY POLICY
Subject to availability and receipt of payment, and client's delivery area (location) requests will be processed within 2 – 5 days.
3. RETURN AND REFUNDS POLICY
The provision of goods by Bangi Afrika Herb House (Pty) Ltd is subject to availability. In cases of unavailability or damaged goods, Bangi Afrika Herb House (Pty) Ltd will refund the client in full within 7 days. Cancellation of orders by the client will attract a 0% administration fee. Backorders are welcome as this is an option for the client to agree to before ordering a particular product. To be eligible for a return, your item must be unused, sealed in original packaging, and in the same condition that you received it to be returned within 7 days of delivery. The customer is responsible for the courier and courier fee to return the product back to Bangi Afrika Herb House (Pty) Ltd head office in order to receive a refund.
Bangi Afrika Herb House (Pty) Ltd shall take all reasonable steps to protect the personal information of users. All information will be used only for Bangi Afrika Herb House (Pty) Ltd for the purposes of email specials and information regarding Bangi Afrika Herb House (Pty) Ltd. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
5. PAYMENT OPTIONS ACCEPTED
Payment may be made via bank transfer (EFT) into the Bangi Afrika Herb House (Pty) Ltd bank account or through the VISA checkout, the details of which will be provided on the website. Further options for payment may be available in the future and this will be communicated to customers.
Bangi Afrika Herb House (Pty) Ltd takes responsibility for all aspects relating to the transaction including the sale of goods sold on this website, customer service and support, dispute resolution, and delivery of goods.
7. COUNTRY OF DOMICILE
This website is governed by the laws of South Africa and Bangi Afrika Herb House (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Johannesburg.
Bangi Afrika Herb House (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
9. COMPANY INFORMATION
This website is run by Bangi Afrika Herb House (Pty) Ltd based in South Africa with registration number 2019/031569/07.